Ask for user reviews on Google My Business after each appointment

Edit the customer feedback template

First, open the list of email templates and locate the one for User review emails:



Edit the link of the action button in the email template:


Copy the URL https://search.google.com/local/writereview?placeid= and paste it the input field:



Get the review link to your GMB pageĀ 

Open a second tab or browser window and go to the following Google support page:

https://support.google.com/business/answer/7035772?hl=en


Search for you business, and select it in the list:



Copy the Place ID provided on the map:



Paste this ID at the end of entered URL as button, and save your template:



Enable user feedback in notifications

Enable Customer Feedback in Settings > Notifications: